Contact Support

We're here to help! Send us a message and we'll get back to you as soon as possible.

Other Ways to Reach Us

Email: support@zupia.app

We typically respond within 24-48 hours during business days.

Frequently Asked Questions

How do I reset my password?

Click "Forgot your password?" on the sign-in page, or click here.

How do I add house members?

Go to the House page from your dashboard and click "Add House Member". You can invite guardians via email or add children directly.

How do I set up a PIN for my child?

Go to Account Settings, scroll to the "Login PIN" section, and enter a 6-digit PIN. This PIN will be required after your child uses their login link.

Can I cancel my account?

Yes, you can cancel your account from Account Settings. This will delete all your data permanently.